Welcome

Thank you for your interest in working for our organisation.

We are now in an exciting place in our future - we've been through two years of significant improvement redesigning our patient pathways, forging stronger relationships with partners to integrate physical, mental health and social care, bringing new leadership into the organisation and investing in Listening into Action (LiA) with our staff leading on many of the changes that have happened.

We've seen impressive results from our LiA work with staff being committed to the programme. Over the last two years, we have held 70 Big Conversations, had 44 improvement teams and involved more than 1,000 staff. The teams have been integral to where we are today, developing our new values, significantly improving our performance and care for patients in many areas across the Trust, including  Improving Access to Psychological Therapies (IAPT) with 60% of patients now moving to recovery.

Our excellent partnership working with Staffordshire Police has led to a significant reduction in the number of people who are mentally unwell and come into contact with police being detained in custody under the Mental Health Act. With the support of our Place of Safety at Harplands Hospital, this is resulting in more people receiving the right care in the right place at the right time.

Our memory services in Stoke-on-Trent are leading the way in the Midlands for diagnosing people over 65 living with dementia, with almost 90% being diagnosed with dementia by our staff - well above the national target of 67%. And people needing our care are also benefiting from an improved, more responsive and flexible service following the merger of our 24/7 Access Team - who are the first port for Trust services - with our Acute Home Treatment Team.

Our partnerships with our neighbouring acute trust and GP practices across North Staffordshire are strong and we have started to develop a new model of care in Leek with more improvements planned for the future.

In 2016 the Trust was placed among the most improved mental health and learning disability trusts in England for staff engagement after an analysis of 20 responses in the NHS Staff Survey 2015. We are committed to supporting and growing our staff to be the best that they can be continues. To achieve this we recognise the need to invest in the potential and development of those working in our services.

Our staff benefit from a high level of training and education. Each member of staff has an annual personal development discussion which identifies and plans their training needs and career aspirations. We recognise that this personal approach to training directly influences the quality of care those using our services receive.

Newly qualified staff joining the Trust in clinical roles will benefit from a comprehensive preceptorship package and local induction, they will also have the opportunity to rotate into other areas of the Trust to support their understanding of the care we provide in different settings and to encourage positive relationships across teams.

We are proud of our work with team and leadership development. We have embraced the Aston Team Leadership Programme and were commended on our work in this area by Professor Michael West, Senior Fellow at the Kings Fund who developed the programme. He has described the work we have undertaken as "world class". The programme supports all teams and leaders within the Trust to build effective and efficient teams through positive and collaborative working.

We also recognise the value of service user and carer involvement and service users, patients and their carers have an opportunity to influence the way in which we deliver our services. There are many ways people can get involved, whether through becoming a Trust member, being part of our Service User Council, or through one of our many service user groups.

There are a wide range of opportunities here. I very much hope you will join us.

Caroline Donovan
Chief Executive